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CONTENT CREATION & MARKETING SERVICES TERMS

Scope of Services

Cre8 provides content creation, branding, digital marketing, and strategy services as outlined in each client’s individual proposal or service agreement. Services may include, but are not limited to:

• Social media strategy
• Content planning
• Photo/video production
• Editing
• Branding consultation
• Marketing consulting
• Campaign development

Deliverables, timelines, and scope are defined in the client’s signed agreement or invoice description.

Any services outside the agreed scope will require a separate agreement or additional fee.


Client Responsibilities

Clients agree to provide all necessary materials in a timely manner, including:

• Brand assets
• Logos
• Access to accounts
• Product samples (if applicable)
• Required approvals
• Accurate business information

Delays in providing materials may impact delivery timelines. Cre8 is not responsible for project delays caused by client inaction.


Creative Direction & Revisions

Cre8 maintains creative control over content execution while honoring client goals and brand direction.

Unless otherwise stated:

• One round of revisions is included
• Additional revisions will be billed at Cre8’s hourly rate

Revision requests must be submitted within 5 business days of delivery.


No Guaranteed Results Disclaimer

Cre8 does not guarantee specific outcomes including but not limited to:

• Follower growth
• Sales increases
• Engagement metrics
• Advertising performance

Marketing results vary based on market conditions, client execution, platform algorithms, and audience behavior.

Cre8 provides strategy and creative services but does not guarantee financial or performance results.


Intellectual Property & Usage Rights

Upon full payment:

Clients receive usage rights to finalized deliverables for business marketing purposes.

Cre8 retains ownership of raw footage unless otherwise agreed in writing.

Cre8 reserves the right to use any created content for portfolio, marketing, and promotional purposes unless the client submits written opt-out prior to production.


Content Approval

Clients are responsible for reviewing and approving content prior to posting when applicable.

Cre8 is not liable for errors, legal issues, or compliance matters related to client-provided information.


Payment Terms for Services

All service-based invoices must be paid according to the terms outlined in the client agreement.

Projects may be paused if payment is delayed.

All deposits are non-refundable.


Termination of Services

Cre8 reserves the right to terminate services if:

• Client becomes abusive or unprofessional
• Payments are repeatedly late
• Client violates policies
• Client misrepresents their business

Unused services will be forfeited upon termination.


Limitation of Liability

Cre8’s total liability shall not exceed the amount paid by the client for services rendered.

Cre8 is not responsible for platform outages, account restrictions, or third-party software failures.


Marketing Account Access

If Cre8 manages social platforms or advertising accounts, clients must provide appropriate access.

Cre8 is not responsible for loss of accounts, bans, or restrictions imposed by third-party platforms.


Confidentiality

Both parties agree to maintain confidentiality of proprietary business information.


Force Majeure

Cre8 is not liable for delays or failure to perform due to circumstances beyond reasonable control, including but not limited to natural disasters, illness, technical failures, or government actions.


Governing Law

This agreement shall be governed by the laws of the State of Tennessee.


Entire Agreement

These terms, along with any signed proposals or invoices, constitute the full agreement between Cre8 and the client.